Terms & Conditions

We welcome you to place your order offline (please go to "Contact") or online (preferred). For an online order, it must be made by persons who are capable of doing a contract at their minimum ages of 18 years old, and be paid fully during transaction. 

In case Buyer amends the order, a notification via email or via this website is mandatory prior delivery of the item. An amendment is not acceptable if being made after the delivery.  

Each Buyer entitles to purchase same item limited to 3(three) pieces per transaction. We reserve the right to cancel your order should it exceeds this limit amount. Bulk purchase is not made online, but should contact us via email instead.

Prior to purchase and use, please read carefully the product information in this website and on the brochure. Buyer has sole authority and responsibility to decide what item to buy and/or to use.

Despite selecting carefully the ingredients of our product, we acknowledge that each individual has its own skin characteristic. ELENVI therefore is not responsible for any claims made by Buyer in case any skin problems occur, such as allergy, sensitivity, adverse/negative reactions or others, after using our skincare products.

For the best practice, we recommend a 7-9 month expiry from the date of purchase for our products, provided that the conditions and the directions to use the product, as said on the product brochure, are fulfilled.

ELENVI reserves the right to review and revise this Terms and Conditions at any time and post the updated one on this website.

By using this website and submitting order, buyer agrees to be bound by this terms and conditions.